DILASONALI – Shipping Policy

Effective Date: February 25, 2025

At DILASONALI, we are committed to providing you with the best shopping experience, including efficient and reliable shipping services. Our Shipping Policy outlines everything you need to know about how we process and deliver your orders.

Shipping Destinations
We offer shipping throughout the United States. Currently, we do not ship internationally, but we are constantly working on expanding our shipping options. Shipping charges will be calculated at checkout based on the weight, size of your order, and your delivery address.

Order Processing Time
Once you place an order, our team will begin processing it as soon as possible. The typical processing time is 3 to 7 business days. After your order is processed, we will send you a tracking number to monitor the progress of your shipment.

Shipping Methods
We offer several shipping methods, including standard and expedited shipping. Standard shipping usually takes 5 to 7 business days for delivery. Expedited shipping options are available for faster delivery, generally within 2 to 3 business days. Please note that delivery times are estimates and may vary due to weather conditions, holidays, and other factors.

Shipping Fees
The shipping cost is calculated at checkout based on the weight, dimensions of your order, and the destination. DILASONALI offers free standard shipping on select orders and promotions. Be sure to check our website for current offers and free shipping promotions on eligible orders.

Damaged or Missing Items
If your order is damaged or missing during shipment, please notify our customer service team immediately. We will assist you with a claim process and ensure that a replacement or a refund is provided for any damaged or missing items.

Customer Responsibilities
Please provide the correct shipping address when placing your order. We are not responsible for delayed or lost packages caused by incorrect or incomplete address information. If you notice an error in your shipping details after placing an order, please contact us immediately to make adjustments.

Contact Us
For questions regarding shipping or tracking your order, please contact us:

Address: 1410 Parkchester Rd, Bronx, New York
Phone Number: (718) 863-8450
Email: info@dilasonali.com